Frequently Asked Questions
Everything you need to know about your Liberty Shoes experience.
How do I determine the correct shoe size?
We provide a comprehensive size guide on every product page. We recommend measuring your foot from heel to toe and comparing it to our chart, as sizing can vary slightly between athletic and formal styles.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn shoes in their original packaging. Exchanges are free, while returns for a refund may be subject to a small shipping fee unless the item is defective.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new pair sooner.
Are Liberty Shoes made from genuine leather?
We use a variety of high-quality materials, including premium genuine leather, suede, and high-performance synthetics. Material specifications are listed under the 'Details' section of each individual product.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
How should I care for my new shoes?
To prolong the life of your footwear, we recommend using a weather-protectant spray for suede and a quality cream polish for leather. Avoid machine washing unless specifically stated on the product care label.